Thank you for choosing VALENA.
We are committed to delivering a smooth, supportive, and premium experience for every customer. If you ever need assistance with your order, shipping, returns, or product guidance, our team is here to help you promptly.
How to Reach Us
Email: support@valena.com
Response Time: 24–48 hours
Support Days: Monday–Saturday
Before Contacting Us
To help us assist you faster, please include:
Your order number
Your full name
The email address used at checkout
Photos or videos if your concern is about product quality or delivery issues
Our support team reviews each request carefully and will guide you through the next steps with care and clarity.
Thank you for trusting VALENA. Your satisfaction is our priority.